Changes to the Plan administrator

18 July 2024

You may have seen that Buck, our Plan administrators, was acquired by Arthur J. Gallagher & Co (“Gallagher”) in April 2023. Since Monday 1^st July 2024 your pension is now administered by Gallagher.

A little about Gallagher

Gallagher is one of the world’s largest insurance brokering, risk management and benefit consulting firms. Gallagher’s Benefits & HR Consulting division provides integrated HR, pensions and employee benefits consulting, technology, and administration services to millions of people around the world.

What does this mean for you?

There will be no change to your benefits, or the Plan’s structure and finances as a result of the change. If you’re in receipt of your pension, it will continue to be paid on the same day and the core support team will remain the same. Your pension records and all information regarding your pension benefits and retirement options will continue to be provided as before.

The Plan Portal and Plan email address details will change at some point in the future and we will notify you with full details at that time. For the time being please continue to use the existing details as normal.

If you have any queries regarding your benefits, please contact us.

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